Complete step-by-step guide to canceling your FuboTV account on any device. Learn about refund policies, troubleshooting, and alternative options.
FuboTV is a popular streaming service that specializes in live sports, news, and entertainment content. It offers access to numerous channels including NFL Network, NBA TV, MLB Network, and many regional sports networks along with popular entertainment channels.
Note: Before canceling, consider pausing your subscription if you might return. FuboTV offers seasonal suspensions for some plans.
Canceling your FuboTV account can be done through the website or mobile app. Follow these detailed steps based on your device:
Go to the FuboTV website and log in to your account using your credentials.
Click on your profile icon in the top right corner and select "My Account" from the dropdown menu.
Navigate to the "Subscription" tab in the account settings.
Click on "Cancel Subscription" (this may appear as "Cancel Plan" in some versions).
Follow the prompts to confirm your cancellation. FuboTV may offer retention offers at this stage.
Review the cancellation details including your access end date and click "Confirm Cancellation."
Important: Your subscription will remain active until the end of your current billing cycle. You won't receive a prorated refund for partial months.
Open the FuboTV app on your device and log in if necessary.
Tap on the profile icon in the bottom right corner.
Select "Settings" then choose "Account & Billing."
Tap on "Subscription" and then "Cancel Subscription."
Follow the on-screen instructions to complete the cancellation process.
For iOS users: If you subscribed through the Apple App Store, you must cancel through your Apple ID settings as FuboTV's in-app cancellation won't work.
Understanding FuboTV's refund policy is important when canceling your subscription:
To request a refund from FuboTV:
Contact FuboTV customer support within 7 days of the unexpected charge.
Provide details about your account and the reason for your refund request.
For app store purchases, contact Apple or Google Play support directly.
Refunds are not guaranteed and are provided at FuboTV's discretion. Always review your subscription terms before signing up.
If you encounter issues while trying to cancel your FuboTV account, here are multiple ways to contact their support team:
The fastest way to get help is through FuboTV's live chat feature available on their website during business hours.
You can email FuboTV at support@fubo.tv for less urgent inquiries. Response time is typically within 24-48 hours.
FuboTV maintains an extensive help center with articles and FAQs that may answer your questions without needing to contact support.
FuboTV is active on Twitter and Facebook. You can reach out to them via direct message on these platforms.
When contacting support about cancellation, have your account information ready including the email associated with your FuboTV account.
If you're having trouble canceling your FuboTV subscription, try these troubleshooting tips:
If the cancel button isn't visible:
Common errors and solutions:
If you're still seeing charges:
Most cancellation issues can be resolved by contacting FuboTV support directly through their official channels.
Before canceling your FuboTV subscription completely, consider these alternatives:
FuboTV offers several package options. You might save money by switching to a less expensive plan rather than canceling entirely.
Some plans allow you to pause your subscription for up to 3 months, which can be ideal for seasonal viewers.
If cost is the issue, consider removing premium channel add-ons before canceling the entire service.
FuboTV allows multiple simultaneous streams. Splitting the cost with family or friends might make the service more affordable.
Always compare your current viewing habits with what FuboTV offers before making a final cancellation decision.
Understanding what to expect after canceling your FuboTV account:
Make sure to download or note any important information from your account before cancellation as some data may not be recoverable later.
Canceling your FuboTV subscription is a straightforward process whether you use the web interface or mobile app. The key steps involve accessing your account settings, navigating to the subscription section, and following the cancellation prompts. Remember that you'll maintain access until the end of your current billing cycle, and refunds for partial periods are generally not provided.
If you're canceling due to cost concerns, consider exploring cheaper package options or temporarily pausing your subscription. For those experiencing technical issues with cancellation, FuboTV's customer support can assist through multiple channels including live chat and email.
Before finalizing your cancellation, ensure you've downloaded any important DVR recordings and noted your account preferences if you might return in the future. FuboTV maintains account data for six months post-cancellation, making it relatively easy to resume service if you change your mind.
We hope this comprehensive guide has helped you understand how to cancel FuboTV effectively. For any specific issues not covered here, don't hesitate to reach out to FuboTV's customer support team for personalized assistance.