Complete guide to all official FuboTV support channels including phone, live chat, email, and social media contacts.
FuboTV offers multiple ways to contact their customer support team. Choose the method that best suits your needs based on urgency and the nature of your issue.
The fastest way to get help for urgent issues. FuboTV offers dedicated phone support for subscribers.
Support Number: Available after logging in to your account
Hours: 9am-9pm ET, 7 days a week
Instant messaging support with a FuboTV representative. Available through the website and mobile app.
Access: Look for the chat icon in the bottom right corner when logged in
Hours: 9am-9pm ET, 7 days a week
For non-urgent inquiries that don't require immediate response. Suitable for detailed issues.
Email: support@fubo.tv
Response Time: Typically within 24-48 hours
Comprehensive self-service resource with articles, FAQs, and troubleshooting guides.
Website: help.fubo.tv
Available 24/7 with hundreds of support articles
Note: Phone numbers are only provided to active subscribers after logging in to prevent unauthorized account access attempts.
FuboTV maintains active social media profiles where you can reach out for support or stay updated on service issues.
FuboTV's Twitter team responds to direct messages and public tweets for general inquiries:
FuboTV's Facebook page allows messaging and public posts:
Never share personal account details or payment information through social media messages. Social media teams will only assist with general inquiries.
To minimize wait times and get faster responses, consider these optimal contact times:
Check FuboTV's Twitter for real-time updates on support wait times and any known service issues affecting response times.
To get the most efficient help from FuboTV customer service, have this information ready:
Try these basic steps first to potentially resolve your issue:
Having all necessary information ready before contacting support can reduce resolution time by up to 50% according to FuboTV's internal metrics.
Here are quick resolutions for frequently reported problems before contacting support:
Use the "Forgot Password" link on the login page. Ensure you're using the correct email associated with your account. Check your spam folder for the reset email.
Check your internet speed (minimum 25Mbps recommended for HD). Reduce other bandwidth usage in your home. Connect your device directly to your router via Ethernet if possible.
Most billing information can be found in your Account Settings under "Subscription." You can view invoices, update payment methods, and check next billing date there.
Ensure your device meets minimum system requirements. Older devices may not support all FuboTV features. Check the device compatibility list on FuboTV's help center.
Check your cloud DVR storage space. Some programs may have recording restrictions due to network agreements. Try deleting old recordings to free up space.
If your issue isn't resolved through standard support channels, consider these escalation options:
For unresolved issues after initial contact:
For persistent unresolved issues:
Always remain polite and professional when escalating issues. Clear communication of the problem and your attempted solutions leads to better outcomes.
FuboTV provides multiple convenient ways to contact their customer support team, ensuring you can get help through your preferred communication method. Whether you need immediate assistance via phone or live chat, or prefer the convenience of email or social media support, FuboTV has options available during extended hours seven days a week.
Remember that preparing your account information and troubleshooting details before contacting support will lead to faster resolution times. For common issues, the FuboTV Help Center offers comprehensive self-service resources available 24/7 that may resolve your question without needing to wait for a representative.
By using the appropriate support channel for your specific issue and contacting during optimal times, you can ensure the best possible customer service experience with FuboTV.
This guide has covered all official FuboTV support channels and best practices for contacting customer service. For the most current contact options and hours, always check FuboTV's official website.